The Australian Broadcasting Corporation (ABC) is expanding the use of artificial intelligence across its operations, introducing new enterprise-wide AI tools and updated editorial guidelines designed to ensure the technology is used responsibly while maintaining public trust.

As part of the initiative, the ABC has selected Anthropic’s Claude as its primary enterprise AI platform and will begin a phased rollout, starting with a pilot involving 100 employees from across the organisation. The broadcaster is also trialling AI tools to help convert regional radio bulletins into digital news articles, with all content subject to multiple layers of human editorial review before publication.

According to the ABC, AI will be used to support journalists by streamlining routine tasks such as research, transcription, and content preparation, allowing newsroom staff to focus on original reporting, fact-checking, and in-depth journalism. The broadcaster emphasised that AI will not replace editorial decision-making and that all published content will continue to be overseen by journalists.

The ABC has also updated its AI guidelines to strengthen governance and transparency around the technology’s use. While media experts and the Media, Entertainment and Arts Alliance (MEAA) have welcomed the broadcaster’s cautious approach, they have also stressed the importance of maintaining strong safeguards to protect editorial integrity, public trust, and employment as AI becomes increasingly integrated into newsroom operations.

The initiative reflccts the ABC’s broader commitment to embracing innovation while ensuring AI is deployed in a way that upholds the values of trusted public service journalism.